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    Browsing by Subject "Quality Management"

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        Discussion Paper No. 186 of 2015 on Review of Performance Measurement Tools and Performance Contracting in Kenya 

        Gichini, Margaret (The Kenya Institute for Public Policy Research and Analysis (KIPPRA), 2015)
        Performance measurement is crucial to the delivery of improved services in the public sector. The public contracting process in Kenya has been associated with innovativeness, effectiveness, efficiency, and quality services. ...

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