dc.description.abstract | The financial services sector plays a pivotal role in Kenya’s development
by providing better intermediation between savings and investments and
mobilization of capital required to implement Vision 2030 projects. However,
Kenya’s financial system is dualistic in nature, with a dominant informal finance
over formal finance. Informal finance entails financial activities that occur
outside the immediate control of government agencies. This study examines
the role played by an individual’s attitude towards formal finance and internal
business regulation, while controlling individual socio-economic characteristics
in determining use of informal finance. It uses data from FinAccess 2009
National Survey. To examine the hypothesized factors, the study used Maximum
Likelihood technique to estimate a logit model. The study reveals that negative
attitude towards formal finance and internal business regulations play a key
role in promoting use of informal finance. Formal institutions in conjunction
with the Central Bank of Kenya (CBK) should address the negative attitude by
adopting an effective regulatory framework, policies and reforms that would
lead to effective transformation of informal to formal finance. These regulations
should filter favourably into informal systems, allowing transformation of
informal institutions into formal. In addition, formal institutions should address
customer needs on a case by case basis, rather than have standardized contracts
that may not suit all individuals, hence enhance their flexibility. They should also
rein on the escalating fees and other transaction costs that enhance a negative
attitude. Similarly, the CBK in conjunction with the Kenya Bankers Association
(KBA) and banking institutions should re-evaluate the know your customer
(KYC) requirements with a view to weeding out excessive internal regulations
that drive away individuals to using informal finance, without compromising
on due diligence. Future studies should focus on linkages between formal and
informal finance to determine whether they are complementary or substitutes.
Further, data collection should be enhanced in order to support evidence-based
policy formulation. | en |