E-Government Strategy: The Strategic Framework, Administrative Structure, Training Requirements and Standardization Framework

Abstract

The achievement of e-Government is one of the main priorities of the Government towards the realisation of national development goals and objectives for Wealth and Employment Creation. Effective and operational e-Government will facilitate better and efficient delivery of information and services to the citizens, promote productivity among public servants, encourage participation of citizens in Government and empower all Kenyans. To this end, the Government is committed to establishing e-Government by June 2004. The e-Government Strategy outlines the objectives and processes for the modernization of Government, as a means towards: enhancement of transparency, accountability and good governance; making the Government more result oriented, efficient .and citizen centred; and enabling citizens and business to access Government Services and Information as efficiently and as effectively as possible through the use of internet and other channels of communication. The effective and efficient realisation of e-Government objectives depends on the availability of skills and the right attitudes across Government. The Government personnel at all levels will be adequately equipped through relevant training to effectively carry out this imitative. This calls for a change in the way Government carries out its operations and requires training in change management. In order to ensure a continued pool of IT knowledge within Government, all training programmes will have an IT component