Mombasa City County Health Quality Management Policy 2022-2027

Abstract

The Mombasa County Department of Health Services (DOHs) is committed to providing the highest attainable standards of healthcare to all, in line with the Kenya Constitution, 2010 and Vision 2030. The Quality Management Policy for Mombasa County is the first of its kind in Kenya. This policy offers a paradigm shift for the Mombasa health system to improve the quality of Health services in all public and private healthcare facilities while ensuring these services are client-centered, safe, efficient and effective. This policy was developed through a consultative process involving multiple stakeholders in health sector including national ministry of health, county department of health, development and implementing partners (faith-based, non-governmental organization, private sector, and civil society). The goal of this Policy is to provide a structured process by which healthcare services are delivered in a safe, effective, efficient, client-centered, timely and equitable manner to the residents of Mombasa County and beyond.