|The Mombasa County Department of Health Services (DOHs) is committed to
providing the highest attainable standards of healthcare to all, in line with the
Kenya Constitution, 2010 and Vision 2030. The Quality Management Policy for
Mombasa County is the first of its kind in Kenya. This policy offers a paradigm
shift for the Mombasa health system to improve the quality of Health services
in all public and private healthcare facilities while ensuring these services are
client-centered, safe, efficient and effective.
This policy was developed through a consultative process involving multiple
stakeholders in health sector including national ministry of health, county
department of health, development and implementing partners (faith-based, non-governmental
organization, private sector, and civil society). The goal of this Policy is to provide a structured process by which healthcare services are delivered in a
safe, effective, efficient, client-centered, timely and equitable manner to the residents of Mombasa
County and beyond.