| dc.description.abstract | The ICT Roadmap for West-Pokot has been developed by the County
Government of West-Pokot with help from ICT Authority, World Bank and IPA
Consultants, as a guide to how the County designs its ICT services and structures
to deliver positive outcomes for its customers – Citizens, County Staff, Business
Community and other stakeholders.
The principles within this strategy provide a framework for how ICT services
will be designed, sourced, delivered and how digital services can support ways of
working where the customer experiences real benefits – convenience of access to
government services such as online and mobile access to government portals,
improved experiences in customer care such as elimination of queues in
government offices and extension of government services to underserved
communities and rural areas. | en_US |
